Protection of competition prices

At SecondCell, we are so confident that we offer you the best prices on the market that we will match any lower price posted by our competitors!

Are you interested in a device in our online store and have found the same one at a lower price from a competitor? Fill out the form below before placing your order, we will match the price!

Protection in the event of a price drop

Our prices and promotions vary regularly depending on product availability and available inventory.

Don't wait to buy, you will be credited for the difference if a device on our online store drops in price! Our price protection policy applies from the moment of purchase and is valid for a total period of 7 days. Following a confirmed and valid request using the form below, a credit for the difference will be issued.

Details and exceptions

Competitor price protection only applies before the transaction is completed on our online store. Simply fill out the form below and we will match the price! Price protection only applies if the exact same model (Device model, color, storage, cosmetic grade and the competitor's warranty duration and conditions) is at a lower price on a competitor's website before you make your purchase at SecondCell. Private sales (Marketplace, Kijiji, Ebay, etc.) are excluded. If shipping to the competitor is not free or charging accessories are not included, they will be taken into account in the price protection calculation. The 7-day price drop policy only applies to price drops that occur at SecondCell after you have made your purchase. Price protection policy does not apply during Black Friday and Boxing Day events. Price protection only applies if the exact same model (Device Model, Color, Storage and Cosmetic Grade) is priced lower on the SecondCell website within 7 days of your purchase.

Complete the Competition Price Protection Form
Fill out the form
Complete the Price Drop Protection Form
Fill out the form