Contact us

Do you have any questions? We will be happy to answer them.

Customer Service

Monday to Wednesday: 9:00 a.m. to 6:00 p.m.
Thursday and Friday: 9:00 a.m. to 9:00 p.m.
Saturday: 9:00 a.m. to 5:00 p.m.
Sunday: 10:00 to 17:00

Address

395 Boulevard du Séminaire Nord, suite 103, St-Jean-sur-Richelieu, J3B 8C5, Quebec, Canada

Frequently Asked Questions

Is there a warranty on your phones?

Yes. All our phones are guaranteed for 1 year. More details here .
Can I order online and pick up the order in store?

Yes, it is possible. You just have to select the "Pick up in store" option when ordering.
What do the grades on your devices mean?

The grades that are indicated on our devices (grade out of 10) are an aesthetic evaluation of our phones. More details here .
How much does delivery cost and how long does it take?

Express shipping is free in Canada and always will be!

No minimum purchase, no maximum distance. Delivery times are 2 business days for Quebec and 3 business days for the rest of Canada.

Please note that for orders with Affirm financing, an additional 48 hours of delay must be added before the package is shipped.

Are you looking for the best value for your next cell phone? SecondCell is the best alternative to buying a new cell phone in Quebec and the rest of Canada.

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We believe you shouldn't have to pay a fortune for a device you'll only use for a few years. Save hundreds of dollars over brand new phones. Our refurbished phones And refurbished tablets have the same functions as new devices, but at a fraction of the price.

We give a second life to mobile Android Or iPhone which are still fully functional, but are not qualified to be sold as new products. We ensure that these devices are used to their full potential and are not simply withdrawn from the market. Purchasing a reconditioned device is therefore both an economical and ecological action.

Our goal is to provide Canadians with an alternative to purchasing expensive new phones. We offer competitive pricing on used phones and thebuybacks of old phones, so you can save money without having to compromise on quality or performance.

Each used mobile device that passes through our store is thoroughly inspected by our qualified technicians. In addition to a complete inspection, each refurbished phone receives the 360 certification before being added to our online store.

Free delivery in Quebec and Canada

In addition to offering affordable smartphones, SecondCell offers free express shipping. Whether you are in Montreal or elsewhere in Quebec, such as Laval, Longueuil, Gatineau, Sherbrooke, Saguenay, Lévis, Trois-Rivières, Terrebonne, Saint-Jean-sur-Richelieu, Brossard or Repentigny, express delivery times are 2 business days. For the rest of Canada, it takes 3 business days for delivery of smartphones and other refurbished products.

Your satisfaction is our priority! That's why our sales team will always be there to answer your questions and meet your needs.

With thousands of satisfied customers, SecondCell has become, over time, the reference in refurbished cellphones in Quebec and in the greater Montreal area.

Your next cell phone is just a few clicks away, contact our team if you need assistance.