Contact us
Do you have any questions? We will be happy to answer them.
Monday to Wednesday: 9:00 a.m. to 6:00 p.m.
Thursday and Friday: 9:00 a.m. to 9:00 p.m.
Saturday: 9:00 a.m. to 5:00 p.m.
Sunday: 10:00 to 17:00
Frequently Asked Questions
Is there a warranty on your phones?
Yes. All our phones are guaranteed for 1 year. More details here .
Can I order online and pick up the order in store?
Yes, it is possible. You just have to select the "Pick up in store" option when ordering.
What do the grades on your devices mean?
The grades that are indicated on our devices (grade out of 10) are an aesthetic evaluation of our phones. More details here .
How much does delivery cost and how long does it take?
Express shipping is free in Canada and always will be!
No minimum purchase, no maximum distance. Delivery times are 2 business days for Quebec and 3 business days for the rest of Canada.
Please note that for orders with Affirm financing, an additional 48 hours of delay must be added before the package is shipped.
Are you looking for the best value for your next cell phone? SecondCell is the best alternative to buying a new cell phone in Quebec and the rest of Canada.